Logistical feats

As technology columnist at the Wall Street Journal, Christopher Mims has chronicled the interactions among workers, consumers, and tech. His recent book, Arriving Today, digs deep into how those same relationships play out across modern supply chains.

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Closing the agile achievement gap

The agile methodology, created 20 years ago by a group of software developers at a ski lodge in Utah, is now being used by organizations throughout the world to transform their businesses, catalyze innovation, and accelerate profitable growth. Yet despite the wide embrace of agile, companies aren't gaining true agility--the ability to adapt to everything the market throws at them. To change the game, leaders should consider seven factors in closing the agile achievement gap.

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Is it right or productive to watch workers?

Sales of surveillance or monitoring technology have skyrocketed since working at home became the norm for millions of people. Is this a good or bad thing? Those watched tend to be more productive but also more stressed.

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The “My Way” Highway: Disruption in last-mile logistics

The e-fulfillment supply chain is at an inflection point, and last-mile delivery may never be the same.

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State of flux

As renewable and carbon-free sources grow to account for a larger share of the energy sector, the public and private sectors will have to rethink the way they work together.

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What if the hybrid office isn’t real?

In preparation for the new hybrid world of work, companies are offering virtual reality technologies to make you feel at the office while still at home. When they get the sense of connection right, it can be a powerful way to be in the room remotely and put everyone on an equal footing during meetings.

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How the need for secure supply chains is propelling blockchain

In a 2020 study, PwC's economists ranked the top five uses of blockchain by their economic potential, predicting that using blockchain to track provenance could generate US$962 billion for global GDP over the next decade. Notably, this was more than double the potential of any other use case, and results from blockchain's potential to combat counterfeits, prove sustainability credentials, and promote food or product safety.

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The cyborg behind the sales counter

Cyborgs -- people whose abilities have been augmented by technology -- are already becoming part of the consumer experience.

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Creating an agile mind-set at PepsiCo

PepsiCo's Central and South America unit has instilled what it calls an "agile mind-set" to stoke innovation and smarter work.

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The rise of the last-mile exchange

The rising pace of activity along what's called the last mile of the retail sales chain reflects the boom in e-commerce.

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